Terms & Conditions


Payments: Our official receipt is the only recognised discharge of account’s unless payment is made by cheque. Orders for goods on a sale or return basis cannot be entertained.
Late Payment: We reserve the right to charge interest at 5% over Royal Bank of Scotland base rate on a daily basis on all payments not affected by the due date. All additional charges by our solicitors or bankers due to late payments will be payable by the purchaser.

Non Payment: In the event of non payment for goods supplied we reserve the right to enter your premises and recover any unsold stock supplied by us.

Retention of Title: goods supplied remain in the absolute ownership of Rue Italia until paid for by cleared funds. We reserve the right to collect all goods unpaid for on giving 7 days written notice to do so. In that event we further reserve the right to seek payment from the purchaser of all additional charges incurred for such collection.

Availability and Price: All goods listed are offered subject to availability and to remaining unsold and prices are subject to change without notice.

Carriage: Scotland & North of England: Minimum order value threshold £50.00+ vat to receive free delivery. Delivery charge £9.95+ vat. Outside Scotland & North of England: Charged at haulier’s cost.

Warranty: Food and Drugs Act: The goods listed are guaranteed to be, when delivered, of the nature, substance, and quality therein described and to comply with the Food and Drugs Act and all other statutory requirements or regulations relating to the sale food and liquor. We cannot accept responsibility for defects caused to the pack contents occasioned after delivery by unsatisfactory handling or storage in unsuitable conditions.

Claims: All goods must be examined at the time of delivery and a clean Signature and printed name given. Any loss or damage must be reported immediately in writing both to carriers and ourselves within three days of receipt of invoice or despatch note. Packing materials should be retained for inspection. Unless the above conditions are observed we cannot consider any claims for breakages, shortages or non delivery.

V.A.T: V.A.T. charged at the rate applicable at time of invoice.